Our goal is to make SpiritFest safe and enjoyable! The arena staff have worked diligently to develop and implement a safe plan for the return of guests. As always, our main goal is to ensure the safety and well-being of our patrons and it is our hope that your arena experience is enjoyable and as safe as possible.
The protocols in place were developed to help you feel confident, safe and comfortable when coming to Bon Secours Wellness Arena. As much as our staff is in place to keep you safe, we need you on our team as well. We ask that you understand the new protocols before coming to the arena and do your part to keep physically distant and wear your mask. We are in this together, and together we can overcome this pandemic more quickly and efficiently.
Ionization technology in the air-handlers on the concourse, suites, and backstage. The new technology essentially purifies the air and improves the air quality as air is pushed through the air handler.
Touchless Weapons Detection & Ticket Scanning
New touchless weapons detection and ticket scanning technology; The new equipment effectively eliminates person-to-person contact on entry into the Arena.
Enhanced Cleaning Protocols
Enhanced cleaning protocols, including wiping down high-touch surfaces, and using new chemicals effective at killing viruses in a very short period of time.
Ample hand sanitizer throughout the Arena
Plexiglass is installed at concession stands
No Bag Policy
We have a no-bag policy to reduce contact between guests and staff. Of course medically required items/bags are absolutely allowed and will be tagged as such upon entry.
Lower and Upper Bowl Open
The entire lower bowl and upper bowl will be open and available for guests to choose seating that is adequately distanced from other guests.
Masks are Required
We are requiring masks, and we will send out messaging that our policy follows CDC guidelines and we strongly recommend guests to wear masks inside the Arena (whether vaccinated or not).